Privacy Policy

Last updated: 10 August 2026

Coverspan Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, request a quotation or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when contacting Coverspan Limited through our website, by email, telephone or through another method of communication. This may include your name, company name, email address, telephone number, project details, property or site information, correspondence and any other information you choose to provide in connection with an enquiry or project.

Our website may also automatically collect limited technical information when you visit, such as your IP address, browser type, device information, pages visited, approximate location and information about how you interact with the website. This information may be collected through cookies, analytics and similar technologies.

How We Use Your Information

We may use your personal information to respond to enquiries, prepare quotations, communicate with you regarding potential or existing projects, provide our roofing and cladding services, manage our relationship with customers and suppliers, maintain business records, improve our website and services, and comply with our legal and regulatory obligations.

Under UK data protection law, we process personal information where we have an appropriate lawful basis. Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, pursuing our legitimate business interests or obtaining your consent where consent is required.

Sharing Your Information

Coverspan Limited does not sell your personal information.

Where necessary, information may be shared with trusted service providers, professional advisers, contractors, subcontractors, website and IT providers or other organisations involved in delivering our services. Information may also be disclosed where required by law, regulation, court order or another lawful authority.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.

Website Hosting and Online Services

Our website is created and hosted using Wix. Information submitted through website forms may therefore be processed using Wix's systems and infrastructure.

We may also use third-party services for website analytics, communications and other business functions. These providers may process limited personal or technical information where necessary to provide their services.

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and improve website performance.

Where required by law, non-essential cookies will only be used after you have provided consent. You can manage your cookie preferences through the cookie settings available on the website and through your browser settings.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, maintaining appropriate business and project records and satisfying legal, accounting, insurance or regulatory requirements.

Retention periods may vary depending on the type of information and our relationship with you.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.

Your Data Protection Rights

Under UK data protection law, you may have rights relating to your personal information. Depending on the circumstances, these can include the right to request access to your personal information, request correction of inaccurate information, request deletion of information, restrict or object to certain processing, request transfer of your information and withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact Coverspan Limited using the contact details provided on our website.

You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled appropriately.

Third-Party Links

Our website may contain links to third-party websites. Coverspan Limited is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices or legal requirements. The latest version will be published on this page with an updated revision date.